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Cipher
Operations · Prompt Engineer

Cipher : Prompt Engineer

Cipher writes, scores, and maintains system prompts for every AI bot and voice agent you deploy. GHL Conversational AI, VAPI, Bland, Retell, Twilio, platform-specific rules baked in.

Why Cipher

The benefit of running Cipher

Three outcomes you get the week Cipher turns on. Not features, not roadmap items: actual results your team will feel.

Bots that don't sound like bots

9 prompt techniques, platform-specific rules, voice cadence tuning.

Library grows with every build

Templates by bot type and vertical: nothing starts from scratch.

Every bot scored and versioned

No 'act as a helpful assistant' defaults. Ever.

What Cipher Does

4 jobs, one agent

Every capability below is in production today. No roadmap items, no coming-soons.

Platform-specific prompts

GHL CAI, VAPI, Bland, Retell, Twilio IVR, each has different rules Cipher knows.

9 prompt techniques

CoT, ReAct, RCC, SalesGPT stages, voice disfluency rules, few-shot, injection defense, fallbacks.

Reusable library

Prompt templates by bot type (receptionist, qualifier, booker) and vertical (HVAC, dental, legal).

Every bot scored

No generic 'act as a helpful assistant' defaults. Every shipped bot has a Cipher-built prompt.

Tech stack

What Cipher plugs into

Cipher does not replace what you already use. It routes through the tools your business lives in.

VAPI / Bland / RetellVoice agent platforms
GHL Conversational AIChat bots
Twilio IVRPhone trees
ClaudePrompt drafting + scoring
Live Sample

A real Cipher run, end to end

What you actually see when Cipher runs. Example output below; all data fabricated for illustration, no real clients shown.

cipher@systemshift-hq ~ cipher prompt --bot receptionist --vertical dental
$ cipher prompt --bot receptionist --vertical dental
[00:00] Template: dental-receptionist-v2 (from library)
[00:14] Techniques: CoT + RCC + SalesGPT stages + fallback chain
[01:20] Persona: warm, efficient, HIPAA-compliant (no PHI in logs)
[02:08] Flows: appointment booking, cancellation, insurance check
[03:00] Injection defense + profanity filter applied
PROMPT SCORE
8.9/10 · 2,140 tokens · 12 example turns
- Delivered to Flow for VAPI deployment
$
Works with

Cipher runs with 3 teammates

No agent works alone. Cipher feeds into, and pulls from, these agents in every workflow.

FAQ

Quick answers

What bots does Cipher support?

Any platform with a system prompt, GHL, VAPI, Bland, Retell, Twilio, custom builds.

How long is a typical prompt?

800-2,500 tokens. Shorter for single-purpose, longer for multi-flow agents.

Does Cipher deploy the bot?

No, Flow deploys. Shield tests. Cipher just writes and iterates the prompt.

Put Cipher to work today

Deploy free from the Starter Kit in under 30 minutes. Prefer a full setup done for you? Book a strategy call and we'll map Cipher to your biggest bottleneck.

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